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We are not just sending you a good looking puck, we are sending you a Puck Knob. This is a novelty door knob with a puck pre fastened to the knob.
It comes either as a single puck on a non-locking or a locking door knob (passage or privacy). You can also purchase a double-sided puck knob with a puck on both sides of the door knob.
No. Not unless you are adding a Puck Knob on every door of the house or business (which we highly recommend).
Once you buy our door knob and install it on your door, you can change the current design with a new puck design and replace it yourself!
We estimate it will take between 5-10 minutes to install your Puck Knob. Each Puck Knob comes with all parts required to install, as well as instructions!
If you have any problems installing your Puck Knob, please reach out or visit our YouTube video!
With a little muscle you can pull the old one off and replace the new one by angling the puck from top to bottom or side to side (rolling it) and firmly pop it on.
If you are having trouble you can slide it on a little easier by dampening the lip of the hollowed edge around the puck and following the same steps. If you need to, center the knob then hold the opposite side of the door knob while you straighten your puck in place. You can also refer to the instructions provided, reach out to us or watch our YouTube video!
Please allow 2-5 business days depending on size of order and time of year.
For custom printed Puck Knobs, please allow for 5-7 days after purchase before we can ship.
By providing your email at checkout, you will be notified when your Puck Knob leaves HQ and also provided with a tracking number.
Yes, we allow for returns 30 days after you receive your Puck Knob for a full refund.
Email us at firstname.lastname@example.org your request or provide your own artwork. We will be in touch via email and will provide you with a link to purchase your custom puck knob. We will make sure to keep you updated throughout the process and when your Puck Knob leaves HQ.
For those who choose to send their own puck in, allow for 1-2 days after we receive your puck before we can ship out your Puck Knob.
Yes! We offer a 3-year warranty on all Puck Knobs sold!
From our experience, the Puck Knob has a long lifespan, mostly in part to the ease of use and the that the front of the puck goes mainly untouched.
We recommend the Puck Knob be placed indoors, although if the outdoor door is in a shaded area that will work well.
In our experience, if the Puck Knob is facing sunlight for most of the day, the puck art tends to fade over time.